2.20.101.1, 2019-10-22 00:09:34
A compatible infotainment system is the basis for Car-Net.

Requirements.

What you need in order to be able to use Car-Net.

Car-Net navigation systems “Discover Media”, “Discover Pro” and “Composition Media”.

This is what you need.

To be able to use Guide & Inform Car-Net services, your Volkswagen must have a navigation system. This includes “Discover Media” and “Discover Pro”, as well as “Innovision Cockpit”, available for the Touareg.

However, for Car-Net’s “Security & Service” service package, you only need the Emergency Call Service, which, like “App-Connect”, you can use without restriction with the “Composition Media” radio.

Together with the “Discover Pro” navigation system, we also recommend the “Business” mobile phone interface, which allows you to set up a WLAN hotspot in your Volkswagen. This way, you and your passengers will benefit from the wide range of Car-Net offerings. The CarStick LTE1 quickly and easily creates an internet connection and a WLAN hotspot in your Volkswagen for your “Discover Media” navigation system.

You can control several services using the Car-Net app on your smartphone. When combined with the infotainment system, it can also enable the internet access you need to use Car-Net. In addition, the vehicle requires certain technical components for individual functions, such as an anti-theft alarm system for the “Online Anti-Theft Alarm System” service. 

You can register for various service packages via the Car-Net portal (if you did not already do so when you purchased your vehicle), depending on your vehicle. If your vehicle meets the technical requirements, you need a user account, which can be set up in a few simple steps.

  • “Discover Media”, “Discover Pro” or “Discover Premium” navigation system
  • “Composition Media” radio system (restricted)
  • Android™-capable smartphone or iPhone™ with internet access
  • Car-Net service packages
  • Volkswagen user account
Create a Car-Net user account.

Set up Car-Net online.

In order to be able to use Car-Net services, you need a Volkswagen with Car-Net and a Volkswagen user account. After you have set up your user account, you can activate Car-Net for your vehicle. When you register, have your vehicle registration handy, which has your vehicle identification number (VIN).

We Connect app teaser

The We Connect app.

Connect to your Volkswagen: enjoy all the benefits of
Car-Net and We Connect in one app.

How can we help you?