Find out how to activate your online services via the We Connect app here.
Other options include activation via the infotainment system in your Volkswagen or via the portal.
It's easy to activate Volkswagen mobile online services using your smartphone: Quickly and easily create a user account using the We Connect app and access mobile online services from your vehicle.
In these written instructions, we show you the individual steps that are required.
Does your Volkswagen have the Car-Net ‘Guide & Inform’ service bundle? You can then quickly and easily activate our online services from your parked vehicle by using your infotainment system. In these written instructions, we guide you through the activation process.
In addition to having an active Car-Net licence, you need an Internet connection in your vehicle in order to benefit from all mobile online services. Various options are available, depending on your vehicle’s equipment. This video introduces the available options and goes through each of the steps.
If you’d like to read through the instructions, please find downloadable written instructions below.