, 2020-05-20 14:22:52
We Connect - Security


Assistance on demand.

Assistance on demand.

Taking a trip into the country and get a flat tyre? No worries. Instead of stressing out, simply activate the breakdown call and help will be on its way. Even when your vehicle detects an accident, you're in good hands. In an emergency, automatic help is called automatically. You will receive the best possible care and personal assistance until the emergency services arrive. That's what security feels like.

We Connect - Personal assistance in an emergency.

Emergency Call Service

The “Emergency Call Service” helps you in an emergency situation. In serious accidents, for instance, where airbags are activated, automatic help is called. If your Volkswagen registers an accident, the service will establish a connection to the Volkswagen emergency call centre and transmit important information to the first responders. You can also call for help manually at the touch of a button.

We Connect - Breakdown assistance at the touch of a button.

Breakdown call

In the event of a breakdown, we’ll get to you quickly. Simply press a button in the vehicle to activate the breakdown call and send your location and vehicle information to the Volkswagen Call Centre. A staff member will then help you to identify the cause of the breakdown or will dispatch a service vehicle to you if the problem cannot be solved immediately.

We Connect - Anti-theft alarm straight to your smartphone.

Online anti-theft alarm

Sit back and relax: your Volkswagen can look out for itself. If an attempt is made to break into the car, you receive a notification from the We Connect app on your smartphone or by email.*

Only works if you have the anti-theft alarm on your vehicle.

We Connect - Keep an eye on area limits and speed.

Area and speed alerts

With the area alert service, you’ve always got an eye on your Volkswagen. Receive automatic alerts when your vehicle enters or leaves certain areas at specific times of day. The speed alert service allows you to activate selected speed limits which your vehicle’s driver should follow.

Even more benefits for you.

We Connect app teaser

The We Connect app.

Connect to your Volkswagen: enjoy all the benefits of
Car-Net and We Connect in one app.

How can we help you?