2.20.101.1, 2019-10-22 00:09:34
We Connect - All services at a glance

All services.

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1. Passat GTE Estate: fuel consumption, l/100 km: combined 1.7 - 1.6; electricity consumption, kWh/100 km: combined 15.7 - 15.1; CO₂ emissions, g/km: combined 39-37; efficiency class: A+
We Connect - All for one: these assistants will get you through the day.
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Register once, enjoy many benefits.

Every hero has a helping hand. And with the We Connect services, you've got a whole range of them. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options at a glance here.

The availability of the services described in the We Connect and We Connect Plus packages may differ depending on where you live and depend on the model, model year and vehicle equipment. More information on the services available to you can be found at portal.volkswagen-we.com or in the We Connect app.

1. Passat GTE Estate: fuel consumption, l/100 km: combined 1.7 - 1.6; electricity consumption, kWh/100 km: combined 15.7 - 15.1; CO₂ emissions, g/km: combined 39-37; efficiency class: A+

Basic functions

Basic functions such as the Emergency Call Service and the legally required eCall Emergency System are available to you without the conclusion of a separate We Connect contract. If you wish to transfer selected personalised functions from one vehicle to another, you need a Discover Media or Discover Pro. You also need a Volkswagen ID user account and need to log into We Connect with your username and password.

We Connect

Your gateway to Volkswagen’s digital services and the direct connection to your vehicle: with We Connect, your Volkswagen is ready for connectivity. Following one-off activation, you can use lots of helpful and innovative online services free of charge.

Usage of these free services requires you to sign up online to a separate We Connect contract with Volkswagen AG.

Service
Activation
Technical requirements
Mobile key 1)   
We Connect
‘Discover Pro’ navigation system, compatible smartphones 
Breakdown Call
We Connect
Available as standard
Vehicle Status
We Connect
Available as standard
Doors & Lights
We Connect
Available as standard
Automatic Accident Notification
We Connect
Available as standard
Vehicle Health Report
We Connect
Available as standard
Driving Data
We Connect
Available as standard
Parking Position
We Connect
Available as standard
Service Scheduling
We Connect
Available as standard

The diagram illustrates the current sales programme.

1) Only available with the optional navigation system “Discover Pro” and in conjunction with the We Connect app. Two free mobile keys are available to start with and can be redeemed within the first four years following conclusion of the We Connect contract. Transferring a mobile key requires a key sender identity check through the Volkswagen Ident verification procedure. Following installation on a compatible smartphone, the mobile key has a one-year validity period tied to the end device.

We Connect Plus

The entire world of digital services from Volkswagen brings connectivity to a new level: With your Volkswagen ID and ‘We Connect Plus’ activation, you have access to extra smart functions: from smart navigation with real-time information and media streaming and Internet radio to using your smartphone as a remote control. For even more comfort and entertainment.

Usage of these services requires you to sign up online to a separate We Connect Plus contract with Volkswagen AG. For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at portal.volkswagen-we.com and use the services for the full duration of the free initial period (depending on equipment: 1 year/ Discover Media or 3 years/ Discover Pro).

Service
Category
Activation
Technical requirements
Area Alert
Vehicle functions
We Connect Plus
-
Speed Alert
Vehicle functions
We Connect Plus
-
Horn & Turn Signals
Vehicle functions
We Connect Plus
-
Online Anti-Theft Alarm
Vehicle functions
We Connect Plus
Anti-theft alarm system
Online Auxiliary Heater
Vehicle functions
We Connect Plus
Auxiliary heater
Lock & Unlock 1)    
Vehicle functions
We Connect Plus
-
Departure Times
Vehicle functions
We Connect Plus
Electric and hybrid electric vehicle
Air Conditioning
Vehicle functions
We Connect Plus
Electric and hybrid electric vehicle
Charging
Vehicle functions
We Connect Plus
Electric and hybrid electric vehicle
Online Voice Control
Vehicle functions
We Connect Plus
Infotainment systems, Discover Media or Discover Pro; voice control
Internet Radio 2)    
Streaming & Internet
We Connect Plus
Discover Media or Discover Pro; ‘Streaming & Internet’ bundle
Media Streaming 2),3)    
Streaming & Internet
We Connect Plus
Discover Media or Discover Pro; ‘Streaming & Internet’ bundle
Wi-Fi Hotspot 2)    
Streaming & Internet
We Connect Plus
Discover Media or Discover Pro
Online Traffic Information
Navigation
We Connect Plus
Discover Media, Discover Pro
Online Route Calculation
Navigation
We Connect Plus
Discover Media, Discover Pro
Filling Stations and Charging Stations
Navigation
We Connect Plus
Discover Media, Discover Pro
Online Map Update
Navigation
We Connect Plus
Discover Media, Discover Pro
Parking Spaces
Navigation
We Connect Plus
Discover Media, Discover Pro
Online POI Search
Navigation
We Connect Plus
Discover Media, Discover Pro

The diagram illustrates the current sales programme.

1) The “Lock & Unlock” service is a secure service and requires that your identity be verified via the Volkswagen Ident process. Your identity will be verified by a Volkswagen dealership or via video chat.
2) For the use of the “Streaming & Internet” services and for the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. You can find information on prices and supported countries at https://vw.cubictelecom.com
3) Use requires an account with a relevant streaming service.

More options

With your Volkswagen ID and We Connect activated, you can use other useful services from Volkswagen We. For instance, with We Deliver, you can give selected service partners access to your vehicle. Take advantage of personalised offers from We Experience or purchase your parking ticket straight from your infotainment system using We Park.

Service
Activation
Technical requirements
We Deliver 1)    
We Connect Plus
Lock & Unlock
We Experience
We Connect
Discover Media or Discover Pro
We Park 2)    
We Connect
Discover Media or Discover Pro

The diagram illustrates the current sales programme.

1) Usage of We Deliver requires you to sign up online to a separate We Connect Plus contract with Volkswagen AG. The availability of the service depends on our partner companies’ range of services. Information can be found at https://www.volkswagen-we.com/de/Deliver.html. Additional costs may be incurred when using the services.
2) Available in the In-Car Shop for vehicles with We Connect. Separate registration for We Park is required. The vehicle requires an active Internet connection to use the services. Find out about regional availability here: https://www.volkswagen-we.com/de/Park/Staedte.html. Additional costs may be incurred when using the services.

Packages, contract periods and prices

We Connect-ready vehicles are ready for connectivity as standard. For new vehicles, depending on equipment, specific service bundles are available free of charge for an initial contract period.

 
We Connect
We Connect Plus (without navigation)
We Connect Plus (with navigation)
Free initial period
unlimited
1 year
1 year (Discover Media)
3 years (Discover Pro)
Extend by 1 year
-
75,00 €
145,00 €
Extend by 2 years
-
120,00 €
240,00 €

The diagram illustrates the current sales programme.

We Connect app teaser

The We Connect app.

Connect to your Volkswagen: enjoy all the benefits of
Car-Net and We Connect in one app.

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